Discover what it looks like when you communicate to build meaningful relationships in business and life.


Trust directly impacts a business’s bottom line. But more importantly, it’s the key to unlocking one’s purpose, resilience, and growth. Trust is a practice that offers transformation—and this book shows you how.

You will learn guidelines for creating authentic, trusting relationships with your stakeholders to communicate successfully in any language. You will realize that the more people can feel seen and understood, the more you will open up your organization and yourself to the world.

You’ll learn how to grow in business and life by nourishing relationships and communicating in ways that resonate personally. And once you learn about developing an organizational identity, cultivating trust with employees, and prioritizing time for personal development, you’ll get to do the work for yourself.

As a leader, your ability to cultivate trust – both at work and at home – will have a profound impact on your personal and professional life.

“This book is for anybody who cares about trust, interested in what trust means and what the act of trusting and creating trust calls demands,” explains Ingrid. “Brave trust is trusting when you don’t want to, when you don’t feel like it, and when you’ve learned not to trust. If you are willing to be vulnerably brave with trust, this book is for you.”

Language of Trust Reader Reactions

Discover some of the early feedback the book has already received.


In The Language of Trust: Communicate to Build Meaningful Relationships in Business and Life, Ingrid Christensen takes a deep dive into the crucial ingredient that makes businesses, cross-cultural communications, and human relationships tick: trust.

Trust is the glue making communication possible between speakers of different languages – and a tool leaders must use to expand their skills and grow their businesses.

Throughout the pages of The Language of Trust, Ingrid gives you a sneak peek into the precise practice of taking meaning from one language and translating it into another, proliferating your ability to connect with people all over the world – no matter what language they speak.

Ingrid Christensen is an entrepreneur, business leader, and advocate, passionate about providing equal access to information to everyone, no matter what language they speak. The President and Founder of INGCO International, Ingrid launched the company in 2006 after witnessing firsthand how translation and interpreting services bridge divides and connect people from different cultures.

Today, INGCO provides translation and interpreting services in over 200 languages to companies across the globe in various sectors. Ingrid is also the author of a new book releasing early 2023, The Language of Trust.

Prior to founding INGCO, Ingrid spent several years as an interpreter after earning a certificate in Translation and Interpretation from the University of Minnesota. She has a BA in US-Mexican Border Studies, Human Rights Law and Spanish from the University of Minnesota, and an MA in management from Hamline University.

Ingrid, alongside people during some of life’s most vulnerable moments, in hospitals, courtrooms, classrooms, boardrooms, and more, has observed how trust transforms relationships, empowers the underserved, and gives a voice to the voiceless. A creative and business-minded language lover, Ingrid is active in the Twin Cities business community and is passionate about giving back and engaging in social justice issues.

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